Earlier tonight, I was attempting to buy stuff from EA. It wouldn't verify my cards, I tried 3 different cards. Why is this? These cards all have previously worked else where, one had actually been used to buy stuff from EA. Why is this? It has to be a glitch, right?
Community ManagerHey Carwhistle. To ensure your purchase or payment method is verified, there are a few things you can check. Often, payment verifications are rejected by the payment method issuers. It can happen for many reasons. Please refer to the article on our website for detailed guidance.
Thank you for responding but I have, I even looked at what other people in my situation are saying. EA keeps doing the 1 dollar purchase things to show my card is real but can't verify it. I don't think it's a problem on my bank's end but on EA's end instead. I don't mean for this to sound mean or anything, that did sound kind of mean, my bad.
Community ManagerIf you notice a small charge on your account, it’s probably a pre-authorisation hold rather than an actual charge. This temporary hold is used to verify payment details when you order a game or update your payment method. The funds aren't deducted from your account, and the charge should disappear within a few business days. If you have made multiple repeated failed transactions, there is also a chance you've hit the security limits. Please wait for a couple of days before trying again. Add your payment method to your EA account first before making a new purchase.
