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d78a8dc1f4e4fbb's avatar
d78a8dc1f4e4fbb
3 years ago

Battlefield 1: Driver Error Message and OK button not working

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) Intel driver not up to date
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 05/03/2023 09:00
Summarize your bug Advertising of battlfield 2042 is blocking to launch the app. I get this message when I try to boot the game Battlefield 1 from the EA app. That I need to update to driver 4539. I have an intel 13generation CPU and the latest driver is 31.0.101.4146 for my iGPU. I am sure I have updated to the latest driver for my region. I have the Intel updater installed and check the website to be sure. I search for the 4539 driver and that is dedicated to 6 gen CPU. Before updating to 4146 I had this message too, but I could play the game and now I can not click on the OK button in the game after updating my intel iGPU grapic driver.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Launch the battlefield 1 game with a intel cpu 13600K with only integrated graphic adapter.
What happens when the bug occurs? Can not click ok
What do you expect to see? Go forward to the next page

‌

- Driver page

Intel® Core™ i5-13600K Processor

Other things I tried:

- Restore the game.

- use an other controller, mouse and keyboard

- checked EA and Intel communities for any solution, but It was not there.

- deleted the settings in my documents

bug
mac
pc

1 Reply

  • d78a8dc1f4e4fbb's avatar
    d78a8dc1f4e4fbb
    3 years ago

    After some research I think the driver messages is embedded in the game, because there has been an problem with that previous driver, but has been resolved. I am a software developer my self and I think there is some function in it that checks the last four digits (4539 vs 4146) and because the old driver has a bigger number it fails the check and shows this messages. For me that message can be removed, since the previous driver 31.0.101.4091 was working or you could check all digits if you want.

    Now the 31.0.101.4146 I can not click on the OK button of the advertising screen of battlefield 2042 in the game at start-up. Before with the 4091 I could play the game, but I am not sure that advertising was there. This is actually the problem because I can not continue. I hope you find a solution for this OK button that can't be clicked on. See the picture. I can see my mouse pointer but I just can't click it. Using other controller does not work too.

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