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GeneralTacticus's avatar
3 years ago

Battlefield 2042. The pcgamepass version is the only version that will launch.

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 22/5/2023
Summarize your bug Steam and EA versions of battlefield 2042 won't launch but pcgamepass will launch.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? No idea
What happens when the bug occurs? The game runs in the background but never actually pops up. You have to kill the background process.
What do you expect to see? The game.

So I bought bf2042 because I wanted to own it but couldn't get it to launch. I spent three hours trying every solution google had to offer with zero effect. I gave up and refunded and bought it on EA. Same story, refunded. Reinstalled the gamepass version and it plays just fine.

Anybody have any ideas what might be the deal and how to fix this? The gamepass account is my brothers and we want to be able to play together and I don't want a subscription for one game.

1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @GeneralTacticus for issues such as this you will need to speak with one of our chat support advisers who will be able to advise you further. 

    You can contact our live support at help.ea.com.  

    To  speak with a chat adviser:

    Click on your product EA app

    Then select 'PC

    Manage my Account'

    Finally, you can choose to begin a chat

    Darko

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