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sprangsunt's avatar
sprangsunt
3 years ago

Battlefield 2042 will not launch with EA Play on Steam

I own EA Play on steam. When I launch Battlefield 2042 it I see this: EA support told me to contact Steam support and Steam support told me to contact EA support. Does anyone have an idea what the p...
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sprangsunt's avatar
sprangsunt
3 years ago

I'm logged into the correct accounts, I already checked. My EA Play subscribtion hasn't expired. I play BFV on my steam account and I don't have any problems with it.  And no, I never played bf2042.

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
3 years ago
@sprangsunt, alright. How exactly are you trying to launch the game? Is this via Origin, or via Steam (where you own the game on)?
  • sprangsunt's avatar
    sprangsunt
    3 years ago

    I own EA play on Steam and I try launch it through Steam

    • Rokebo73's avatar
      Rokebo73
      Seasoned Ace
      3 years ago
      @sprangsunt sorry but the picture in youre first post from ORIGIN !
      Are ya sure ya did buy bf2042 with EA PLAY at steam ???
      Try origin and check if the game will launch/install via Origin !
      (or use the EA DESKTOP APP)

      Cheers
      • EA_Leeuw's avatar
        EA_Leeuw
        Icon for Community Manager rankCommunity Manager
        3 years ago
        @Rokebo73 wrote:
        @sprangsunt Try origin and check if the game will launch/install via Origin !

        @sprangsunt, please don't do this, as games that have been bought/claimed via 3rd party launchers always need to be launched via the launcher where you purchased or claimed that game on. If you don't do this, it is possible that this will cause issues.

        Could you completely remove BF2042 from your PC and remove Origin from your PC (preferably via a program like Revo Uninstaller in order to also remove any leftover files, own risk of course), reboot your PC, and download/install the game again via Steam? It should auto-install the EA app, which hopefully resolves this issue for you.

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