Community ManagerIt is the responsibility of your retailer to provide a functioning Product Code.
You should work toward getting functioning code or a refund.
Check the following for a list of trusted retailers (instant gaming is not on that list)
https://help.ea.com/en-us/help/faq/where-to-buy-ea-games-v2/
Thanks.
hi , i just contacted the provider and they told me ,:
Without the required information (activation date and time), we cannot replace or refund your code.
can u please provide me the actication date and time ?
