Battlefield V download with EA App (EA Play) offerId=OFR.50.0003817
Hello everyone,
I am not able to download BF V with EA App. With origin it works, but I would like to use the new App, not the old one.
EA App is stuck at "preparation" and reinstalling it, clearing cache (EA App Recovery) doesn't help.
Logs suggests that it is a problem with something called "OfferID" that is available on origin, but not in EA App. I am not able to choose any other BF V on EA App, so
Tech support is giving generic answer, without looking into attached files or actually reading what is the problem.
In the EA App logs there's :
97 [2023-02-11T18:37:11.943Z] PID: 22672 TID: 10500 WARN (eax::ui::GamesManagerProxy::getGameStatusV2) Found no offer id matching 'Origin.OFR.50.0003817' in entitlement list
98 [2023-02-11T18:37:11.943Z] PID: 22672 TID: 10500 WARN (eax::ui::GamesManagerProxy::getInstallSettings) Could not find entitlement for offer Origin.OFR.50.0003817
101 [2023-02-11T18:37:15.220Z] PID: 22672 TID: 10500 INFO (eax:😕ervices:😛latform::getOpenFolderDialog) Attempting to display OpenFolderDialog
102 [2023-02-11T18:37:18.818Z] PID: 22672 TID: 10500 INFO (ui::logFileDialogResult) [PLAT] *** PlatformProxy sending signal selectedFolderPath[folderPath : G:\, folderResult : 0, folderError : 0]***
103 [2023-02-11T18:37:21.433Z] PID: 22672 TID: 10500 INFO (eax::ui::GamesManagerProxy::initiateDownload) initiateDownload() called for offerId=[Origin.OFR.50.0003817]
98 [2023-02-11T18:37:11.943Z] PID: 22672 TID: 10500 WARN (eax::ui::GamesManagerProxy::getInstallSettings) Could not find entitlement for offer Origin.OFR.50.0003817
101 [2023-02-11T18:37:15.220Z] PID: 22672 TID: 10500 INFO (eax:😕ervices:😛latform::getOpenFolderDialog) Attempting to display OpenFolderDialog
102 [2023-02-11T18:37:18.818Z] PID: 22672 TID: 10500 INFO (ui::logFileDialogResult) [PLAT] *** PlatformProxy sending signal selectedFolderPath[folderPath : G:\, folderResult : 0, folderError : 0]***
103 [2023-02-11T18:37:21.433Z] PID: 22672 TID: 10500 INFO (eax::ui::GamesManagerProxy::initiateDownload) initiateDownload() called for offerId=[Origin.OFR.50.0003817]
120 [2023-02-11T18:55:39.724Z] PID: 22672 TID: 18480 INFO (eax::ui::GamesManagerProxy::handleGameInstallError) Handling game install error of category [0], code [18], extra context [], details [offerId=[Origin.OFR.50.0003817] slug=[] trigger=[] errorCode=[EntitlementNotFoundAfterRefresh] errorDetail=[Pending install queue cleared. entitlement reload retries failed.]]
121 [2023-02-11T18:55:39.724Z] PID: 22672 TID: 18480 INFO (eax::ui::GamesManagerProxy::handleGameInstallError) Passing error to SPA, error=[offerId=[Origin.OFR.50.0003817] userAction=[4]] where userAction=[4] is (Information_TryLater)
121 [2023-02-11T18:55:39.724Z] PID: 22672 TID: 18480 INFO (eax::ui::GamesManagerProxy::handleGameInstallError) Passing error to SPA, error=[offerId=[Origin.OFR.50.0003817] userAction=[4]] where userAction=[4] is (Information_TryLater)
I was able to find only few posts about this Origin.OFR.50.0003817 which is apparently Battlefield V Year 2 edition that is/was available on Origin.
