Hi @uzaylisapik Can we start by trying the following?
Hello good day, I was playing Battlefield 5 through my Ea Games account, but I didn't have any features because it was a low package. I bought Definitive Edition on steam and I wanted to download and play the game, but it didn't open the game, it keeps giving the error "your game failed to launch". I would appreciate it if you could help.
EA Staff (Retired)Hi @uzaylisapik Can we start by trying the following?
Community manager i hope u gonna read this message. dosent work man i hope u write that down somwhere we got 100 guys got same issue i write u month ago still no response whats going on with this Ea help ?
hi i hope u still checking and answer me, im playing from internet cafe and after the update for kernel anti cheat right after the update in require restart but the problem is if you play at internet cafe if you restart the game you will erase everything you update or download/install back to original/clean without the anti cheat update, week after the update happening i came back to the internet cafe it already updated from steam so i didnt need to update it my self at the spesific computer so it already updated from the centre control of the internet cafe but now the game wont open, i did everything from verify and etc, is there i can do to fix this ? if not ea just lost some player to fill the game... thanks..
