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Hi Jason.
Thanks for replying.
I did try that twice, but sadly it did not work.
I proceeded to uninstall the app.
Deleted all folders related to this app or EA that I could delete (not all, as I have games installed with Origin and I don't want to break it and have to reinstall and re-download everything again).
I deleted content in:
In Program files, Program files (x86), and Program data. Also, in AppData, in 'Local'.
Reinstalled the app and still get the same problem.
Should I use the built-in feature to report a problem?
Regards
Sounds like you tried quite a bit, but could you please try clearing the cache via the App Recovery?
I wouldn't recommend uninstalling EA Desktop by deleting a bunch of files, you can uninstall it by going to the Windows Settings > Apps > EA Desktop > Uninstall. That should do it.
Could you try the above and let me know if it changes anything?
- 4 years ago
I can't find BF4 in My Collection in EA Desktop too. I have BFBC2, BF3, BF4, BFH, BF1, BFV in Origin. EA Desktop shows all of them except BF4 and offers me to buy it, meanwhile, new app shows owned DLCs. I think clearing the cache won't solve the problem.
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