Forum Discussion

GenGenGenxxx's avatar
GenGenGenxxx
11 months ago

BOUGHT Sims 4 DLC Greyed Out - 'Available on Windows' Error (Worked on Origin)

Its just greyed out in the ea app library and says its 'available on windows' but I play on mac and always have and have only had this issue since updating ☹️ CM: title edit.
mac
technical issues
bluberrysparkle's avatar
bluberrysparkle
11 months ago

I only own Cats & Dogs, yet whenever I go into the Sims 4 game and click on a different pack, it says I own that pack. This has happened for all packs, yet when I go into CAS and try to access content from said packs, it is grayed out (except for Cats & Dogs). Is there any possible way I could see which files are making this possible since I don't want to have any game issues if I buy another pack?

Bluebellflora's avatar
Bluebellflora
Hero+
11 months ago
@bluberrysparklez

Origin or EA App? Have you ever purchased or redeemed the packs in Epic or Steam?
  • bluberrysparkle's avatar
    bluberrysparkle
    11 months ago

    EA App, and I've never purchased anything outside of the app

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