3 years ago
BSOD with EA App launch
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) unable to use EA App to do this, sorry Which client functionality are you experiencing t...
Hello @Gargamel314 ,
I'm in the same situation as you. I have an Intel ARC A770 with Intel i7-13700K and 32GB or RAM.
After troubleshooting myself, I found out that there is a problem with the Intel ARC GPU. When I Unplug my GPU and switch to my embedded GPU from my CPU, it works perfectly fine.
Reparing / uninstall and install again or launch the app as admin doesn't fix the issue.
I opened a support ticket to EA and Intel. Can you try to unplug your GPU (just remove the power cable as I did) and test if you can start the EA App ? And can you confirm that you have a BSOD with the error DRIVER_VERIFIER_DMA_VIOLATION ?