Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) N/A
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe Launching app
When did this happen? (dd.mm.yy hh:mm) 31.05.2023 12.00
Summarize your bug Unable to launch EA App, it triggers a BSOD
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Get a PC with an intel ARC A770, and try to install and launch the EA App
What happens when the bug occurs? It triggers a windows" BSOD with the error : DRIVER_VERIFIER_DMA_VIOLATION
What do you expect to see? The EA App
Hello,
Since you changes the Origin launcher to EA App, i can't play a EA game anymore, it triggers a BSOD. I already identified that the issue comes from the Intel ARC A770. (the EA app works fine when I unplug my GPU). It seems that you already know this issue since February.