3 years ago
BSOD with EA App launch
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) unable to use EA App to do this, sorry Which client functionality are you experiencing t...
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) N/A
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe Launching app
When did this happen? (dd.mm.yy hh:mm) 31.05.2023 12.00
Summarize your bug Unable to launch EA App, it triggers a BSOD
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Get a PC with an intel ARC A770, and try to install and launch the EA App
What happens when the bug occurs? It triggers a windows" BSOD with the error : DRIVER_VERIFIER_DMA_VIOLATION
What do you expect to see? The EA App
Hello,
Since you changes the Origin launcher to EA App, i can't play a EA game anymore, it triggers a BSOD. I already identified that the issue comes from the Intel ARC A770. (the EA app works fine when I unplug my GPU). It seems that you already know this issue since February.