Forum Discussion

enviadoalas's avatar
enviadoalas
Seasoned Newcomer
5 months ago
Solved

Bundle and save discount not working, help please

Hi my gf is trying to buy a bundle but when she tries to pay the discount is not being applied, the same happens with my account, I cleared the cache from Help > App Recovery and also running App Recovery itself from windows menu but none of these seem to work. I would like to get some help, thanks.

 

  • Hi, i logged in to run the report, tried to purchase again before doing it and it was working now, maybe i needed to restart my pc or something, thanks!

3 Replies

  • enviadoalas's avatar
    enviadoalas
    Seasoned Newcomer
    5 months ago

    Hi, i logged in to run the report, tried to purchase again before doing it and it was working now, maybe i needed to restart my pc or something, thanks!

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Thanks for the update on this, glad to hear it's worked for you now! 

    Let us know if you run into any other issues :) 

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,859 PostsLatest Activity: 4 days ago