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mojorainz's avatar
mojorainz
Newcomer
20 hours ago
Solved

Can’t play ea games

I got game pass ultimate for my pc and Xbox but on my pc I can’t download any ea play games anymore cause it says renew membership when I did and I can still download ea play games on my Xbox im so confused ive tried relinking my account and everything 

bug
ea app functionality
technical issues
  • EA_Lanna's avatar
    EA_Lanna
    12 hours ago

    Marked as the solution purely for visibility purposes
    ______________________________________

    Hey folks! 

    Thanks for letting us know you are experiencing this error too. We're actively looking into this and we'll share any available updates on this in our main thread. Click the link below to head on over there:

    I'll close this duplicate thread in the meantime to help keep communications together on this.

    - EA_Lanna

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  • WaywardSonX7's avatar
    WaywardSonX7
    Newcomer
    20 hours ago

    Running into the same issues, as is at least one other person. Looks like it might be a widespread issue.

  • Redima269's avatar
    Redima269
    Newcomer
    20 hours ago

    It seems to be an issue for a bunch of people. Seems like it just started today. 

  • Albow219's avatar
    Albow219
    Newcomer
    20 hours ago

    I came to the forum for the same issue. My game pass ultimate renews on the 20th of each month but my ea library has been cleared because I apparently need to renew my game pass? Glad I'm not the only one and it isn't something I have done.

  • emucheese's avatar
    emucheese
    Rising Novice
    19 hours ago

    I''m getting the exact same issue. Can't get through to support either.

  • itzfyl's avatar
    itzfyl
    Rising Novice
    19 hours ago

    same issue. relinking my xbox account did not solve it

  • Cloaked37m's avatar
    Cloaked37m
    Rising Novice
    19 hours ago

    Same here.  Logging out of both accounts, restarting the computer, logging back in and re-linking did not solve the issue.  Verified on Xbox that my subscription was active.  

  • purl's avatar
    purl
    Seasoned Newcomer
    18 hours ago

    Same here.  I can play STAR WARS Jedi - Survivor on Xbox without any problem but PC gaves me "your gamepass has expired" error. Please fix this problem ASAP.

  • ALuo_V7's avatar
    ALuo_V7
    Newcomer
    18 hours ago

    Has happened a few times, EA play all of a sudden thinks Xbox game pass isn't renewed when I got a whole YEAR on it. RIDICULOUS. 

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