Cannot add Friends
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) Can't add friends
Which client functionality are you experiencing this bug with? Friend Requests
When did this happen? (dd.mm.yy hh:mm) 30.04.23
Summarize your bug I bought Dead Space 3 for my Brother and gifted it to him through Steam. He created an EA account and I helped him make his account visible. No matter what we tried though, we cannot add each other as friends, and therefore cannot play co-op. We both relinked our steam accounts to EA to no avail. No matter what we do, we cannot seem to find each other. Why is it so difficult to add friends in this app?
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try adding a friend
What happens when the bug occurs? Friend is not added.
What do you expect to see? My friend.
I bought Dead Space 3 for my Brother and gifted it to him through Steam. He created an EA account and I helped him make his account visible. No matter what we tried though, we cannot add each other as friends, and therefore cannot play co-op. We both relinked our steam accounts to EA to no avail. No matter what we do, we cannot seem to find each other. Why is it so difficult to add friends in this app?
While I was never able to add my Brother using his EA ID, we did find out that we could add each other via the import from Steam feature after making his Steam profile Public. We did this by following these steps in Steam:
1) Hover over your Profile name then choose "Profile"
2) Click "Edit Profile"
3) Click "Privacy Settings"
4) Change "My Profile" to "Public"
My Brother had his set to Friends Only. Once he switched it to Public, his name showed up in EA under the Import from Steam list.
Hope this helps somebody!
