Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 23/02/23 22:26
Summarize your bug I can't download the Sims 4 keep getting 'There's a problem with your download - Something went wrong during your download' , all my other games download fine though and I tried re-installing etc and clean boot but no difference
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Don't know, it only happens on one game
What happens when the bug occurs? The 'There's a problem with your download - Something went wrong during your download' comes up everytime
What do you expect to see? The download screen opens and I can choose location and start download
It says calculating disk space then the error message comes up Sims 3 downloads fine too
