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loiijm's avatar
loiijm
4 years ago

Cannot download the Snowy Escape DLC on EA Desktop

Hi. I can't download the Snowy Escape DLC on EA Desktop, when I clicked “download", It shows a page says error 404. Something wrong with the server.

bug
mac
pc

2 Replies

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    4 years ago

    @loiijm 

    The beta of EA Desktop is not fully compatible with The Sims 4. Use Origin to download the DLC

  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    4 years ago
    @loiijm I just had a look for you.

    When going to The Sims 4 product page and clicking on DLC, the Snowy Escape is clickable for me.

    Then I clicked on the "Update" button to download the DLC and no 404 errors were given.

    Did JP's tips help? If it didn't, then please share a screenshot.

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