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flstsharley97's avatar
flstsharley97
2 years ago

Cannot download the Snowy Escape DLC on EA Desktop

Origin is long gone for PC users. I have the same problem with Snowy Escape. It looks like it's downloading, but then I get a pop-up that says that there is something wrong with the download on EA's ...
bug
mac
pc
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

Hey there @flstsharley97 

That sounds like there may be some issues with the entitlement on your account for Snowy Escape- this isn't something I'd be able to verify with you over the forums as we don't have access to your account details here, but the live support team can look this over and see what's going on.

Please get in contact with live support by submitting a help request here so they can review your account information a bit further. 

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