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VampireLuna3's avatar
VampireLuna3
New Novice
9 months ago

Cannot Install Sims4 Stuck at preparing

My game just stopped working after I updated it for the latest Life & Death patch (31.10.2024) every time I pressed Play It would say it is preparing then just nothing. I was told by Ea help to unins...
pc
technical issues
EA_Cath's avatar
EA_Cath
Icon for Community Manager rankCommunity Manager
9 months ago
Hey @VampireLuna3 , have you tried clearing the cache of EA app to see if that helps? To do so, click on the three dashes in the far-left corner > Help > App Recovery > Clear cache.

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