Well, I contacted a EA tech online over the Dead Space 2 does not launch. I have attached the transcript and in it is EA does not support this game anymore because it is too old.
I followed the tech advice, and I cannot re-install the game for disc as it will not read it, so now I have lost it. Will now have to wait for the remake, if I am still alive.
I am now finished with EA; will play the games I have until they die as well.
Good luck to everyone try to get this game running, but do not waste your time.
Aman (30/03/2023, 1:30:19 pm): Thank you for contacting EA HELP, my name is Aman, may I start with your first name please?
Peter (30/03/2023, 1:31:35 pm): Peter here, dead space 2 will not launch, problem at EA end try again later. Happening for months, not only to me.
Aman (30/03/2023, 1:31:39 pm): Hello, its nice to meet you. How may I help?
Aman (30/03/2023, 1:31:59 pm): As I understand, you are not able to launch your game as it crashes when launched. Is that correct?
Peter (30/03/2023, 1:32:49 pm): Just comes up with message, problem our end, try again later.
Aman (30/03/2023, 1:33:22 pm): Thank you for sharing, is there any other message you see when you launch the game?
Peter (30/03/2023, 1:34:25 pm): Your Game Failed to Launch
Aman (30/03/2023, 1:35:04 pm): Thank you for providing the details.
Aman (30/03/2023, 1:35:24 pm): I am pulling the details for you, please allow me a moment.
Peter (30/03/2023, 1:35:45 pm): An error at our end caused your launch to fail. Try again a little later.
Aman (30/03/2023, 1:36:47 pm): Thank you for sharing the information.
Aman (30/03/2023, 1:38:13 pm): I have checked and I see that the online services for this game has been discontinued due to being old.
Peter (30/03/2023, 1:38:49 pm): I have ran repair, un-installed and reinstalled, been on the ea answers site and no one can get the game to launch
Peter (30/03/2023, 1:40:10 pm): So how do we play the game that we purchased, I have been playing Dead Space 2008 and it works
Aman (30/03/2023, 1:40:37 pm): Could you confirm if you are trying to launch the game on Steam?
Aman (30/03/2023, 1:41:28 pm): I am sharing some steps for troubleshooting this issue.
Peter (30/03/2023, 1:41:34 pm): I am try to launch it from the EA site
Aman (30/03/2023, 1:41:40 pm): Please follow the steps.
Aman (30/03/2023, 1:42:05 pm): Go to the game folder, right click on dead space2, click properties, than compatibility, select run as administrator and apply. Than change the name of dead space2 to dead space2.exe
Peter (30/03/2023, 1:42:57 pm): Will do
Aman (30/03/2023, 1:43:29 pm): Thank you, if still you face the issue.
Aman (30/03/2023, 1:43:39 pm): I would request you to please raise this issue on our public forum by going on to answers.ea.com and our technical team would pick this up and investigate in order to fix the issue in question.
Peter (30/03/2023, 1:44:49 pm): Have you seen how many members of answers ea have been trying to get the problem fixed
Aman (30/03/2023, 1:45:09 pm): Yes, I have checked this information.
Aman (30/03/2023, 1:45:35 pm): Please try the steps and I will raise this issue form my end as well.
Peter (30/03/2023, 1:49:04 pm): I am in the folder, but there is no compatibllity to click on
Peter (30/03/2023, 1:49:45 pm): Sorry found it
Aman (30/03/2023, 1:49:47 pm): Could you right click and go into properties?
Peter (30/03/2023, 1:51:21 pm): missing file ssleay32.dll
Aman (30/03/2023, 1:51:48 pm): This is the reason for the launch error.
Aman (30/03/2023, 1:53:15 pm): If User32. dll error message appeared during or after you installed a program, a hardware component, or a driver, uninstall the program, the hardware component, or the driver. Then restart Windows, and reinstall the program, the hardware component, or the driver.
Peter (30/03/2023, 1:55:50 pm): So I have to un-install the game, restart windows and download the game agian, is that correct
Aman (30/03/2023, 1:56:24 pm): Yes, before that you need to check the drivers on your PC.
Aman (30/03/2023, 1:56:39 pm): For this go to device manager and there select drivers.
Aman (30/03/2023, 1:56:53 pm): It will automatically show all the drivers status.
Peter (30/03/2023, 1:57:04 pm): will do
Aman (30/03/2023, 1:57:21 pm): I hope it works for you.
Aman (30/03/2023, 1:57:27 pm): Apart from this, is there anything else that I may assist you with today?
Aman (30/03/2023, 2:01:19 pm): Are we connected?
Peter (30/03/2023, 2:01:50 pm): What am I looking for in device manager
Aman (30/03/2023, 2:02:04 pm): Check for drivers
Peter (30/03/2023, 2:05:32 pm): There is a lot, I do not see drivers,
Peter (30/03/2023, 2:06:06 pm): keyboard, monitors etc
Aman (30/03/2023, 2:06:13 pm): Yes, that si why I requested to uninstall the game and then restart your PC in safe mode.
Aman (30/03/2023, 2:06:22 pm): Then check this.
Peter (30/03/2023, 2:08:11 pm): will un-install and restart now.