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itkwon's avatar
itkwon
4 years ago

Cannot link Xbox Game Pass Account with EA Account

Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Other (Please Describe) ...
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EA_Jason's avatar
EA_Jason
Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
4 years ago

Hello @itkwon,

We have a handy little EA article with more information about how to link accounts that you can find here:

https://help.ea.com/en/help/account/link-your-console-accounts/

There is a way to do this through the EA Help website:

  • Click Log In at the top of this page, or any page on help.ea.com.
  • Choose the option to sign in using your platform credentials.

The EA Account login page.

  • Fill in the login details from your platform in the pop-up.
  • All set! Your accounts are linked.

You can also check if the account is already linked by logging into EA Help with your Xbox credentials and then checking the account name on the top right. 

itkwon's avatar
itkwon
4 years ago

I am already aware of that, and I have already tried that.

it is simply not working.

  • soohee1026's avatar
    soohee1026
    4 years ago

    Still have the same problem here in Jan 2022. EA, are you planning on fixing it ever?

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