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PaperPortal25's avatar
PaperPortal25
2 years ago

Can't create an account

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Idk Which client functionality are you experiencing this bug with? Player Profile When ...
bug
mac
pc
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

@PaperPortal25 Hey, wanted to reach out to you and see if you were still running into an issue. Can you take a screenshot of any errors you get when you try to create an account?

  • ItsMeFoolio's avatar
    ItsMeFoolio
    2 years ago

    Hey hey,

    I got a simular issue where my friend cant create a account
    The EA ID is not accepted
    We tried several names even her reallife name.
    Linking it with steam worked but then trying to login doesnt work at all.
    To be honest reading searching for this issue on  google or the support page i can see the security to make account feel rather crap.


    • EA_Shepard's avatar
      EA_Shepard
      Icon for Community Manager rankCommunity Manager
      2 years ago

      @ItsMeFoolio Hey, we need your friend to post their info here. Troubleshooting through another player is a bit tougher to do. We need more info from them on why they cant. It could be a simple cache problem or a site problem. 

      • ItsMeFoolio's avatar
        ItsMeFoolio
        2 years ago

        Hey EA_Shepard

        Can you explain to me how she can post a if she has no account? Only solution is via my account as I have one.
        Please advise.



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