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Skittlezy7's avatar
Skittlezy7
5 years ago
Solved

Can't download EA Play games with EA Desktop

Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Download Game When did ...
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EA_Jason's avatar
EA_Jason
Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
5 years ago

Hi @Skittlezy7,

When you get to see the window where you can choose the destination folder, can you select where to install the game? Is the game also added to "My Collection"?

I'm just wondering this as I have seen a few other topics where players cannot add the game to their collection with Teen accounts, and there is an ongoing issue with some games displaying "currently not available" for certain games and I want to rule out those issues first. 

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