Forum Discussion
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) c5d0a5f6-f820-4010-82b7-c883100614af
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) June 3, 2023. Every hour of the day
Summarize your bug Try downloading the sims 4 > eventually get stuck at 14% with any random pack. It mostly happens when it gets to download the "everyday clutter kit", but even if you restart everything from scratch, use the "help > app recovery > CLEAR CACHE" option, uninstall the whole game, uninstall the EA app (I even formatted my whole laptop, clean windows install), nothing works to make the stuff continuing the download... But I can download and run any other game from ANY other platform, just not the stuff from EA desktop app... groundbreaking... (english is not my first language, so whatever for the proper grammar)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? try downloading the sims 4 with lots of DLC, you will eventually get stuck at 14% for no aparent reason.
What happens when the bug occurs? the download won't continue or finish (and sometimes it won't even start, leading to the same stuck in 14%)
What do you expect to see? My game downloaded and ready to be played....
Origin worked better.
- 3 years ago
I had the same problem with the 14% bug at the growing together DLC. I just tried more than an hour to clear the cache and then download again. After so many tries suddenly it worked.
Maybe it just takes time. But this problem is so annoying.
Hope it works for you!
- 3 years ago
@Carolinalineait's working for me too, now. But only for the TS3 Pets EP.
- 3 years ago
@Carolinalinea Did you just recently buy Highschool Years?
- 3 years ago@FosterthePandas i posted a solution and how to get origin working again
also can just follow this link https://steamcommunity.com/sharedfiles/filedetails/?id=2948118653
hope that helps
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