Forum Discussion

3 years ago

can't download the sims 4, stuck on "preparing".

hi, i was wondering if anybody had any suggestions -- i've been playing the sims 4 for at least 7 years now and i've never had an issue. i recently deleted it and origin to free up space, and when i...

bug

mac

EA_Solaire

Community Manager

3 years ago

Hi all,

We're looking to gather more information on this issue, please run an EA Error Report using the steps here, and be sure to attach your Report ID into this thread so we can investigate further.

Thank you!