Forum Discussion

3 years ago

can't download the sims 4, stuck on "preparing".

hi, i was wondering if anybody had any suggestions -- i've been playing the sims 4 for at least 7 years now and i've never had an issue. i recently deleted it and origin to free up space, and when i...

bug

mac

moonnyxx

New Rookie

3 years ago

Unfortunately this hasn't worked for me. I've noticed that reformatting my drive as NTFS seems to get past the "preparing" part but download speeds are incredibly low and the estimated download time often shows an unrealistic amount. This isn't drive-specific, as I got my other NTFS USB drive and the results were identical.

moonnyxx

New Rookie

3 years ago

Update: I js did a full factory reset of my computer and that didn't do anything. Also here's a dxdiag if that helps.

DxDiag.txt88 KB