Forum Discussion

omakcse's avatar
omakcse
2 years ago

can't download the sims 4, stuck on "preparing".

hi, i was wondering if anybody had any suggestions -- i've been playing the sims 4 for at least 7 years now and i've never had an issue. i recently deleted it and origin to free up space, and when i...
bug
mac
pc
melat0nin_1's avatar
melat0nin_1
2 years ago

I am having trouble downloading the sims 4 on the ea app and ive tried clearing cache and whatever else i can and nothing seems to be working this has been happening for the past few weeks. 

  • DarkestPenguin's avatar
    DarkestPenguin
    New Traveler
    2 years ago

    EA's servers are unreliable. You can clear app cache in EA Play's settings and that will help your client re-establish a connection. But, it's holiday time, and EA has some of the most unreliable busted servers in existence.

    • Finesseundo's avatar
      Finesseundo
      2 years ago
      @DarkestPenguin so true i tried everything but still have problems downloading it and they’re servers keep shutting down

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