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SyncromaticReal's avatar
3 years ago
Solved

Can't easily close the EA App

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe When trying to close the EA App on Windows from the system tray the Exit & Sign Out option gets placed behind the system tray.
When did this happen? (dd.mm.yy hh:mm) 2023-02-01
Summarize your bug When trying to close the EA App on Windows from the system tray the Exit & Sign Out option gets placed behind the system tray. It makes it very difficult to close the app at times when I don't need it open. It depends on the position of the icon in the system tray if it's near the sides I can usually close it by remembering the position of the 2 buttons
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Open the EA App and go to the system tray on windows 11 and attempt to exit or sign out of the EA App
What happens when the bug occurs? It prevents me from exiting or signing out of the EA App
What do you expect to see? The Exit and Sign out option drawn above the system tray and not behind it

I attached an image that show the system tray and the option buttons just behind it

  • As of now it seems to be fixed I don't know if it's because of windows seeming to update the system tray or a fix by EA

2 Replies

  • I have this same issue since I was forced to update. And if I do manage to get my mouse over the "exit" button, it still doesn't do anything or close the app. I have to go to task manager and force it closed.

  • As of now it seems to be fixed I don't know if it's because of windows seeming to update the system tray or a fix by EA

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