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tamacica's avatar
3 years ago
Solved

Can't install EA app (INST-14-1612)

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) error code: INST-14-1612 Which client functionality are you experiencing this bug with? ...
  • FuRious_Vizual's avatar
    FuRious_Vizual
    2 years ago

    Pour l'erreur INST-14-1612 et 09-D8C2,  j'ai trouvé une nouvelle solution.

    L'erreur provenait de Microsoft Visual C++ anciens, installés il y a quelques années, ensuite désinstallés mais dont la clef de registre était toujours enregistrée.

    C'est cette clef de registre qui posait problème.

    J'ai donc, avec Revo Unistaller, pu identifier et supprimer ces clefs de registres qui perduraient bien que les applications Microsoft Visual C++ étaient désinstallés mais toujours apparents dans le gestionnaire d'application.

    Une fois les clefs de registre supprimées, j'ai redémarré mon PC, et relancé  EAappInstaller. Cela a fonctionné à merveille.

    ----

    For the INST-14-1612 and 09-D8C2 error, I've found a new solution.


    The error was caused by older Microsoft Visual C++ software, installed a few years ago, then uninstalled, but with the registry key still registered.

    That was theses register keys that was causing a problem.

    I using Revo Unistaller, I was able to identify and remove these registry keys, which remained even though the Microsoft Visual C++ applications had been uninstalled but were still visible in the application manager.


    Once the registry keys had been removed, I rebooted my PC and relaunched EAappInstaller. It worked like a charm.

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