Solved
cant install sims 4 on EA app
you guys please help me i've been having a issue for 3 weeks now and EA isnt doing crap about it. at first i was having trouble updating the sims 4 a few weeks ago i kept getting an error ive contact...
If this is only happening with one specific account, then it may be an issue with your specific game entitlements that the live support will need to investigate with you- we don't have access to your specific account details here on the forums to be able to look into that further with you.
You can contact live support by submitting a help request on the site here. You can also attach this AHQ conversation to your live support case so the live support team has further information to reference when you reach out there.
