Forum Discussion

TheLastMexikan's avatar
TheLastMexikan
5 years ago
Solved

Can't launch EA Desktop, it gives me a "Something went wrong" type messega

Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Game Hub When did this h...
bug
mac
pc
  • TheLastMexikan's avatar
    TheLastMexikan
    5 years ago
    @ImB1ind I resolve the issue, I had to reinstall the EA desktop app, the games install via EA desktop app didn't get affected, it was easy and after I log in in the app, the games were available to play.
EA_Jason's avatar
EA_Jason
Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
4 years ago

Hi @PeleMeleXD,

Encountering issue like these is never a fun experience, but luckily there are some troubleshooting steps that you can perform:

  • Run the EA app as an administrator
  • Clear the cache via Help > App Recovery > Clear cache
  • Temporarily disable your firewall/ant-virus or make an exception for the EA app

After you performed these steps, then please let me know if they worked or not. 

BosseladyTV's avatar
BosseladyTV
3 years ago

does not work for me

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