Can't link XBOX to EA Account
Dear EA, unfortunately after spending 2+ hours trying to solve this issue I still can not link my XBOX Account to my EA Account. Where to start? I have got my XBOX account and my one and only EA...
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@Justintime0414 I have been at a loss with this same issue for a long time now too. I gave up for months. Trying to jump back in and figure it out.
If you get the answer let me know and vice versa. I’m gonna get at this because I want to ply EA games with my game pass.
- @Justintime0414 I'm in the same
- @Justintime0414 Will do. I have spent a lot of time now on with three different "EA Help" people and it results in nothing each time.
I got in! I first logged into both Origin and EA, then I logged out. I then logged into Xbox game pass and went to settings and to linked accounts. Down at the bottom it says EA then manage to the right. I clicked on manage and was able to access what ever account ea and Xbox thought were connected(my guess from 20 years ago old me account). Then was able to unlink my account inside ea. I think somehow xbox was attached to my old ea account and couldn’t login till I unattached. I was then able to re login to ea by clicking on the Xbox symbol and signed in and was good to go. I hope you are able to get help from this. I wish all the best to whoever reads this and is able to get in.
@EA_Illium @Justintime0414 Thanks for your time and contribution but this couldn't help me neither.
@all please use the "Me too" button on this thread to show EA easily how many people are affected by this problem.
In my opinion, the fault lies with EA.
Apparently, the problem is based on old, deleted accounts that make it impossible to resolve a former XBOX - EA connection.
No knowledge about an old (alleged) account = no possibility to ever reconnect to that account.
I am quite frustrated.
No other major games provider has such problems (I have been playing various PC games for 15 years and have connected accounts many times).
EDIT:
@EA_Illium Why does this thread say "This topic has an EA-approved solution"?
I removed the marked solution due to several people having this issue unsolved!
Justintime0414,
Could you help me out with this part-
"I then logged into Xbox game pass and went to settings and to linked accounts. Down at the bottom it says EA then manage to the right."
I don't know where to log in separate for XBOX Game Pass. Do you mean just XBOX home page? I can't find the "Settings" button you mention.
Thank you
Witz
