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vcosley's avatar
vcosley
Rising Adventurer
2 years ago

Can't open EA app I get error code EC:201

I keep getting error EC:201 telling me to sign in online and use keep me signed in. what do i do. 

14 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @gijolie20 This error is going to be mostly network-related from what I can see. See if the following helps with this one.

    First, uninstall the EA app

    Please clear your temp files:

    • Press the Windows key and "R" at the same time
    • Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER"
    • Your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.

    Next, you need to check the network adapters and disable internal network adapters you are not using.

    Reinstall the EA app again and log back in and see if you get the same error.

  • gijolie20's avatar
    gijolie20
    2 years ago

    I've tried that several times and still isn't working. 

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @vcosley If you are still running into this can you try the following?

    1) Redownload the EA app.

    2) If a prompt appears saying the EA app is already installed, click on "Repair".

    3) Try to launch the App again.

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