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Vonikk1's avatar
Vonikk1
Seasoned Newcomer
3 years ago

Cant play ea play games

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 1q2w3e
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 01.09.2022 10:00
Summarize your bug I can't play some of the ea play games. I have gamepass Ultimate and i can play peggle, a way out and few more games but can't play nfs unbound, nfl games, bf 2042, bf 5 and bf1 and so much more. I was able to play bf 5 and 1 before this but i can't now.I did every single step i possibly could. Even re-insattling whole windows 11 twice. But nothing changed. Tried running codes on powershell to deleting services on regedit to updating everything to verifying game data to reinsalling the apps. I'll post a link in here that shows my issue. The issue is exactly like in the video and there are no error codes or anything. My pc tries to boot the game up but then it closes and ea app comes to screen. Here is the link: https://www.youtube.com/watch?v=ynFgg6RvSQU&list=LL&index=1
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Don't know.
What happens when the bug occurs? Pc tries to boot the game up but then nothing happens and ea app comes to screen. There is no error code. Can't even get to see the loading screen.
What do you expect to see? To resolve this.

just watch the video

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