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Cant play FIFA
Hi there! After some update about month ago I can't run my FIFA What I tried: - reinstall FIFA twice - uninstall origin, install ea app, and vise versa - reinstall anticheat - read forums for h...
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I contacted Steam - they can't refund game if I played more than 2 hours
and yes, I played 180 hours.
But Steam just mediator - you sold unplayable game.
I played 3 months, then I waited 1 month for fix (and tried to find workarounds).
I don't want to wait another month or monthes or just FIFA 24 to buy it again..
3 months of 12 (fifa released every year) so it's ok if i get my 75% money back
Do something with it, together with steam.
And again, you sold product and it broke then. You can't fix it, so get my money back
Thanks again!
EA_DarkoCommunity Manager
Hey @warm-off if you purchased the game from Steam then any refund would need to be addressed with their support.
If having a technical issue then we are happy to help.
Darko@EA_Darko Thanks for reply!
I think you did not understand the problem.
Steam can't refund because I played a lot - 180 hours.
You just completely broke the game and it is unfair to pc gamers.
Check it out:
https://steamcommunity.com/app/1811260/discussions/ - fifa not launch at the top.
https://answers.ea.com/t5/Bug-Reports-Technical-Issues/Your-game-failed-to-launch-An-error-on-our-end-caused-your/td-p/10373876 - people trying to launch the game, you suggest to reinstall something etc.
https://answers.ea.com/t5/Bug-Reports-Technical-Issues/FIFA-23-STUCK/m-p/12291198#M17886
https://answers.ea.com/t5/Bug-Reports-Technical-Issues/FIFA-23-not-launching/m-p/12287716#M17729
and especially this
https://answers.ea.com/t5/Technical-Issues/FIFA-23-EA-anticheat-Update/td-p/11970178/page/139
What I see:
1. You just not reply (steam community and some topics here)
2. OR You suggest to try some common things like reinstall app, game, clear cache etc.
3. OR people try to hack the launch in some way (admin permissions, install certificate, etc.)
I see comments like " I bought Fifa on 9/29/2022 and still cant play" or "i havent been able to play in 3 weeks"
and I can confirm such problem - I can't play more than month!
And again:
I bought the game and it worked for me.Someday YOU broke the game
Steam can't refund because I played a lot and it's true
So please do something. It's your fail, not steam. You broke the game, please give my money back!
Hi @warm-off
Someone's answered with a solution in a topic that you shared.
@EA_Darko So I understand correctlr?
1. You will not refund because because I purchased the game at steam?
2. You think it is ok to broke the game and do nothing? It's your fault, just take my money back, there is no steam problem.
Thank you, give me clear answerі for this two questions
UPD: I checked this topichttps://answers.ea.com/t5/Technical-Issues/FIFA-23-EA-anticheat-Update/td-p/11970178/page/140
You still silent! no deal, refund only, if you can't fix it just refund (in cooperate with steam)
Show me you really care about your players! Thanks
