Forum Discussion

nmq1971

2 years ago

can't receive verification code

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Other (Please Describe) ...

bug

mac

EA_Illium

EA Staff (Retired)

2 years ago

HI @nmq1971 Can you check your spam folder and any created folders with rules applied to check if the emails are being filtered out?

If not you will want to reach out to our support to help further with resetting your account password:

EA Help website

Thanks!

Smidt2002
2 years ago
I am having this problem to but I can't get into the help page to send an email because I can't select a platform

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Forum Discussion

can't receive verification code

EA app Technical Issues & Bugs

EA App Won't Update Sims 4

Is there a cross play issue?

App opens every time I close a game

My game will just stop

after the update, My other household sims keep having babies