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King_Vlad2312's avatar
King_Vlad2312
3 years ago
Solved

Can't Unlink Xbox Account can't access email

I can't unlink my xbox account from my EA account because the email that is link can't receive new emails. It seems that a lot of others seem to have this issue as well. I can verify everything relat...
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pc
  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    Hi there, @King_Vlad2312 

    Unfortunately, the only way to get access to this account again is to go through the account recovery process. That's only possible if you can answer the verification questions. This isn't something we can help with over Answers HQ so the best I can recommend is to contact an advisor again and do your best to answer those questions.

haiti5050's avatar
haiti5050
3 years ago

I can't verify my origin code to [edit: email address removed]

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

Hello, @haiti5050 

Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

  • RuggedOG's avatar
    RuggedOG
    7 months ago

    what is the phone number to contact an admin agent to help unlink an EA account that we cannot access from my Xbox? I can not find a number anywhere that is for costumer support. 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      7 months ago

      @RuggedOG 

      We don't have phone support available, but you can open a case with an advisor by following the instructions here.

      I'm now going to lock this thread to prevent further "necro-posting". Please start a new thread for any current issues. Thank you.

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