Can't update CVC to make a purchase
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Application Navigation W...
Forum Discussion
EA_Darko
Community Manager
Community ManagerHey @MatsuyoRific are you able to remove the saved card and add it again?
Testing here and was able to do so on my end.
Darko
I've looked all over the app, and there's nowhere to add or remove my card
I already responded to this Monday, and it's now Thursday. As I said before, there's no option anywhere on the app to add or remove a card. Can someone please just take my money? It's my birthday, and I really wanted to treat myself with this new pack
So, with you never specifying that I needed to do this on the WEBSITE as there IS no option to change card info on the app it's self, I finally figured out that I can do this on the website here after days of no response. Lo and behold, the app updated my card, but it still won't let me confirm the CVC so I can buy the pack. Would really appreciate some help here so I can buy my birthday present before my NEXT birthday. Thank you.
- EA_Darko
Hey @MatsuyoRific if responding to a CM it is always best to use the tagging system like I do when I reply to you.
I can get thousands of notifications a day and it can help that one can be missed, also best to remember that we are human and do get a weekend and time off so if you require 121 support you can speak with our live support team.To speak with a phone or chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'Finally, you can choose to begin a chat or call
Darko
