Certain games are "Not Currently Playable" on EA Desktop.
Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 07/09/21
Summarize your bug I Have EA Play with the XBox Live but most of the games are unavailable .. got the message "This item can’t be purchased or played at this time." some of them i can download and play but most of them i cant,..
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I Have EA Play with the XBox Live but most of the games are unavailable .. got the message "This item can’t be purchased or played at this time." some of them i can download and play but most of them i cant,..
What happens when the bug occurs? I Have EA Play with the XBox Live but most of the games are unavailable .. got the message "This item can’t be purchased or played at this time." some of them i can download and play but most of them i cant,..
What do you expect to see? I Have EA Play with the XBox Live but most of the games are unavailable .. got the message "This item can’t be purchased or played at this time." some of them i can download and play but most of them i cant,..
I Have EA Play with the XBox Live but most of the games are unavailable .. got the message "This item can’t be purchased or played at this time." some of them i can download and play but most of them i cant,..
I have just merged all reports about the games "Not Currently Playable" on the EA app into one topic and we will do some investigating to see what is causing this.
Could you let me know what games are affected and provide some examples of games that don't show this message?
We will also need some Error Reports from the EA app.
- Click the menu icon (it looks like 3 lines) in the top left corner of the app, hover over Help, then click EA Error Reporter.
- Choose the Type of problem you’re having.
- Tell us about the issue you’re having in the Description of problem box.
- Check the box next to Share diagnostic information when report is submitted.
- Click Submit report and wait for it to complete.
- Write down your Report ID and share it in this thread.
