Discontinued Game No Longer in Library, Cannot Uninstall Now
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Game Hub
When did this happen? (dd.mm.yy hh:mm) 28.01.24 12:00
Summarize your bug I cannot uninstall a game that is no longer in my library, nor available on EA's online catalogue.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? "C:\Program Files\Common Files\EAInstaller\KnockoutCity"
What happens when the bug occurs? I cannot uninstall my game
What do you expect to see? My game, uninstall-able
I cannot uninstall a discontinued game from the EA app, even using the windows installed apps section to uninstall. The game in question is the discontinued game Knockout City, which is occupying 28.4 GBs on my C:Drive that I cannot remove since it's greyed out with no access. It was under Program Files, then EAInstaller, and all 5 of the games in there are greyed out as only the EA app can make changes. And since the game is longer on EA's app, it does not know how to remove it, as when I try under windows app remover it wouldn't actually disappear, and now it says it cannot locate the file which was at "C:\Program Files\Common Files\EAInstaller\KnockoutCity" I just want a way to remove these remaining files and free up the space, thanks.
