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mobbde21's avatar
mobbde21
5 years ago
Solved

Don't see an option to locate game files EA Play Desktop

Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) e417f4f6-af48-4cb4-bd2e-fcff5abdcd00 Which client functionality are you experiencing thi...
bug
mac
pc
  • Moutschy's avatar
    Moutschy
    4 years ago

    Hello you all, 

    i find something working (Just tried now with a BFV installation) ! 

    You redownload the game normally BUT you must select the path where your game is already Installed. (The exact same path and exact names) 

    Once you've done this, EA Play will be stuck at download. And you won't be able to run the game yet. 

    I just stop the application, then restart, THEN clear the cache of the EA desktop App. => top right corner 3 small lignes > Help > Clear Cache (not sur of the name in english but now it's the 4th) 

    AND finally it's working fine, EA play see my installation and i can run the game  

rdalcroft's avatar
rdalcroft
5 years ago

There is no option on EA desktop too add more install locations, like Origin has.  I think they missed the boat there when designing the app.  This feature is a must

  • MrM98Assassin's avatar
    MrM98Assassin
    5 years ago

    I think they hide the option because they don't know how to solve the bug that crashes Origin when trying to locate a game. They have a lot of money but even starting from scratch and creating a new client they are not able to add basic funcionalities and reach application stability. What a shame. I mean, out there you have two major client such as Steam or Epic Games, if you can't do it yourself (and this is what is happening, again) just copy. Players doesn't give a f*** if your client has a beautiful design but they can't DOWNLOAD, INSTALL or PLAY the games they bought on your platform.

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