Forum Discussion

plumchicken1196's avatar
5 years ago

downloads not working for any game

My downloads are not working it always gets stuck like this,  it is very annoying.

3 Replies

  • For the past few days I try to download any game and the button says 'downloading'.

    There's nothing in download manager except for 3 dots.

    Can't cancel the download. Even if I queue something else, it won't download and sometimes I can't cancel it.

    My EA Play is useless if I can't download games...

  • I have found a solution: https://www.help.ea.com/en-gb/help/faq/clear-cache-to-fix-problems-with-your-games/

    It's a little out of date - the file paths are different.

    The first folder to delete is actually 'EA Desktop' in ProgramData.

    As for the second lot of folders to delete, the path is correct this time but the folders still different. I just deleted 'EAConnect_microsoft', 'EADesktop', 'EALaunchHelper' and 'Electronic Arts'. Although really I've just moved them in case I deleted one I shouldn't have.

    Works fine now, though I seem to have to do it every time I download a game.

  • I have one option for you, but you are unlikely to agree. If you don't want to waste your time solving this problem then try downloading it all from torrent using 1337x proxy. I would try it if I were you. Just if it was my last option. A lot of people don't like torrents, don't trust them. But sometimes they can be very useful in solving such problems. You just need to know what torrent to use

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,830 PostsLatest Activity: 8 minutes ago