Dragon Age: Origins - " You don't have access" error
Hello,
I am getting the "You don't have access" error when trying to download Dragon Age: Origins on the EA App. Live Chat support informed me that they don't have the tools to resolve this issue and directed me to post here, so a Community Manager can look into it.
I tried multiple solutions, like clearing the cache, installing a free game, then trying again, and many more, but nothing worked.
Picture attached:
- I have attached proof of purchase (Order #1000790118680 from Oct 9, 2014)
- I played this game without issue as recently as December 2025.
- Screenshot of the error .
Could a Community Manager please help me re-verify the entitlement on my account?
Thank you!
