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Top0s's avatar
Top0s
4 years ago
Solved

EA / XBOX account don't match

I reinstalled Battlefield 3 on PC but I can't start a game. When I try to join a server, EA Desktop opens and an error appears: Your EA and XBOX account do not match. What is the link between EA an...
bug
mac
pc
  • Rotblut's avatar
    Rotblut
    4 years ago
    @Top0s wrote:

    EA Desktop opens and an error appears: Your EA and XBOX account do not match.

    -

    By the way, I don't know if this has any impact, but my EA and XBOX email addresses are not the same.
    I don't think it's a problem, but I'll mention it anyway.

    I think this is the Problem!

    I suggest to get in contact with the support to clear this out, make a new case here.
    https://help.ea.com/en/contact-us/ choose chat or telephone support (i prefere) in the end. I guess it is solved in 10 Minutes when you call them.

    Good Luck 🍺

Rotblut's avatar
Rotblut
4 years ago
@Top0s wrote:

EA Desktop opens and an error appears: Your EA and XBOX account do not match.

-

By the way, I don't know if this has any impact, but my EA and XBOX email addresses are not the same.
I don't think it's a problem, but I'll mention it anyway.

I think this is the Problem!

I suggest to get in contact with the support to clear this out, make a new case here.
https://help.ea.com/en/contact-us/ choose chat or telephone support (i prefere) in the end. I guess it is solved in 10 Minutes when you call them.

Good Luck 🍺

Serra022's avatar
Serra022
3 years ago

What if I don't want the XBOX account anymore? Can't I just unlink it?

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