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prxk8aherh3p's avatar
2 years ago

EA Account deleted

I just wanted to play FC24, I had no problems but a few days ago it said that there was no account under my email. So when i tried logging back into my account it told me to make a new one under the same email. I have no access to my old account and i believe it has been deleted. I cannot play FC24 or any other games i had bought because it wasn't bought under the account I am currently logged into. Can some please tell me what happened, i've been trying to figure out for a while.

2 Replies

  • hi barry i hope you dont mind me commenting

    im having the same issue except i am able to acess my email linked to the deleted account 

    ive tried talking to the EA advisors and they all told me they cant help me access the account? 

    my account was deleted by EA due to inactivity (haven't logged on since 2017-2018) attempted to log in November last year and my account is not recognised anymore   

    I have tried resetting my password for the EA account but that doesn't work either as it says "we couldn't find your EA account" 

    ive been talking to various advisors and all of them have said they cant help or they send me useless information that doesn't help me

    I have so many games on my account which I cant access?  

    why was my account deleted without asking me? (yes ive checked my emails) 

    I'm upset and stressed. i have no idea who or how I can get this fixed. 

    please I'm begging someone to help me 

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