Forum Discussion

TheZarvent's avatar
TheZarvent
9 months ago

EA App - Black screen when trying to install

Given EA apps wont open When I uninstall it using revo uninstaller And install the EA app again Then Shows only a black screen that will run in to error. I also provide the screenshot below
pc
technical issues
AlfieWilliams_1's avatar
AlfieWilliams_1
9 months ago

I am trying to install ea games on my windows 11 laptop, i have previously had origin and maybe ea but cant remember i just want to play sims and thats all i used it for. the app installer just goes to a black screen and then stops and says app is not launching and gives me the option to close the application or keep trying if i keep trying it does not load anything still. I tried installing sims on steam which did work however it will not launch sims as it needs the ea app thing which is not downloading. 

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    9 months ago
    Hi @AlfieWilliams_10,

    I moved your post here as it seems to be the same issue, please have a look at the steps on post #3 and let us know if that helps!

    Thanks!

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,446 PostsLatest Activity: 3 years ago