Forum Discussion
Loves2draw1812
3 years agoRising Veteran
Thanks but I did give that a try, no joy. but I'm not really sure what I am doing so no way to tell if I did it right or not.
We shouldn't have to be doing all these extra steps just to get access our games, I don't even want to play online, thats the real rub
3 years ago
how did you fix the problem
- 3 years ago
Hello
What i do is disable every protection in my antivirus, turn off all of them don't even let a single one is active (I'm using Kaspersky). Just wait a few seconds and try to open the EA app again, now see if it working, I hope it helps
- Loves2draw18123 years agoRising Veteran@61dd7d8e5f6a3e17 THANK YOU! I was forced to switch back to EA app last night so had the same issue. I also have Kaspersky, doing this worked. Just need to figure out with one seems to be mainly casuing the issue as it doen't seem great that we have to disable all protection for the app to work. Thanks again, been getting nowhere with a solution so this helps greatly
- Loves2draw18123 years agoRising Veteran@61dd7d8e5f6a3e17 Do you have to do this everytime you want to use the EA app?