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FieryDove's avatar
FieryDove
New Traveler
3 years ago

EA app and games won't launch

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe Games noit working
When did this happen? (dd.mm.yy hh:mm) 11/22
Summarize your bug Games will not launch via EA APP says cloud storage is full.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Open eyes, get a pc not a console and have fun.
What happens when the bug occurs? Can't play nothing launches.
What do you expect to see? Give me back origin that you uninstalled without my permission it at least worked with my games. Or give me a full refund on all these games I can no longer play.

Greetings,

I sadly got hit with the EA app when I tried Sim4 for free. It deleted origin and now my games won't even launch. I get hit will cloud storage full. I have never used cloud storage. I have 11 gb's of harddrive space why would I need cloud? I don't.

From what I can see and have read EA app won't let me play offline, it won't play with mods (Andromeda and Inquisition both needs them imho) and there is a cloud storage bug when the app doesn't even support it. Am I correct in these?

I really got a raw deal sims 4 was (and continues to be) an awful mess and now it has ruined the other two games I play. When sims 5 comes out EA will have to pay me t play it and give me a new PC.

Honestly this is unacceptable. I am not going to be silent about it. I want to play offline. I do not want cloud there is no option in app to turn off or at least get the app to shutup about it.

Get to work EA you are really going down for a new low in my book.

5 Replies

  • FieryDove's avatar
    FieryDove
    New Traveler
    3 years ago

    Greetings!

    Yes. I uninstalled EA app and then re-intalled Origin. Games work as before. From what I have read about ea app it has been a hot mess for 2 years for some. They must have fired all the developers because it looks to be the same now. I just won't get it again to avoid frustration.

    Cheers,

    FD

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @FieryDove when posting on AHQ please do so in a polite and constructive manner.


    Darko 

  • Im having the same issue with madden23. I mean this is the basic idea of the service so the games not launching for this many people is just laughable. I have tried everything and i think your service is just horrible and deserves to be criticized. I dont think you still can come up with a solution.

  • pnydc's avatar
    pnydc
    3 years ago

    i'm having the same issue as the original question. i'm frustrated because i could previously play games and now with the EA app, i can't play the games I paid for. I appreciate your point on being polite and constructive but it is indeed frustrating to pay for something that doesn't work so hope you cut frustrated people some slack too! if you have any advice on troubleshooting I would appreciate it! 

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