3 years ago
EA App blank Screen
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Other (Please Describe) ...
No offense to Barry, but the level of support provided to the question is incredibly subpar, yet 100% EA.
This issue is reported all over these forums with some variant of ""The App couldn't connect to the servers" or a hanging black screen.
Here's what worked for me. Go into your Windows Start menu and navigate to the EA folder. There is a new option available when you expand the folder titled App Recovery. Launching that has remedied the issue for me when it occurs. Some mixture of Windows updates and EA app settings seem to not play well together.
Best of luck to the team working on the new app - seems to be a rough path, after forcing the transition. Who ever thought we'd miss the Origin app?! 🙂
i tried the app recovery; i opened it, nothing actually opened but now when i try to open the ea app itself it simply wont open, it doesnt even open the blank ea screen the way it was previously. any suggestions would be helpful.