Forum Discussion

tofifi10's avatar
3 years ago
Solved

EA app, Can’t log in

Hi everyone,🤗

I downoaded the new Ea app and it deleted Origin. 
But When I type my email address and my password in, and then press sign in, the window disappears and nothing is happening even if I wait for hours. I contacted EA help, but they sait that there is nothing wrong with my account, so they suggested to delet the app and then reinstall. So I did that, and it is still not working.

I don’t know what to do😩

If you have an idea why am I have this issue, please comment down below.

Thank you

Have a nice day y’all♥️

  • Did you tried to uncheck the option "keep me logged in"?

    Try again to login with unchecked this option.

17 Replies

  • I have the same issue and have tried to login using google account which is actually the mail id, and also i tried using EA ID and my mobile id as well..these all methods work fine but it seems that logging in with the mail id that i signed up to EA is the actual issue.

    And also i have tried unchecking the keep me logged in box as well, there's no use.

    I purchased FIFA 23 via steam and was playing fine using steam being linked with Origin, but EA forced me to change it and now i have not been playing for past one month THANKS EA 🙌 

  • ladyelva21's avatar
    ladyelva21
    3 years ago

    if you bring up task manager and click on more details, then find EA background manager and end the task, it should fix the login issue. I hope it helps you.

  • @VSWN7 that's right. That's what that's supposed to do. I was replying to someone who didn't know how to close it in task manager.

    Now as for the issue, if you have a VPN running in your anti-virus program then temporarily shut it off when you use the EA app and games. Fir some reason it doesn't like when a VPN runs in the background on a computer so it doesn't load and the games won't load either. I think EA needs to fix that, but either way, mine worked after turning off my VPN through my anti-virus program and it's worked fine ever since.

  • auslander101's avatar
    auslander101
    Seasoned Rookie
    3 years ago

    Yeah, this is still a thing with this useless app.  I've tried closing out the background service and the vpn, but that's not working.  It keeps asking me to login then telling me my password is wrong.  I was on the app earlier today with no problems.

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,995 PostsLatest Activity: 27 minutes ago