Forum Discussion
erisardor
7 days agoNew Novice
As I said before it's impractical and even conflicts with the windows defender system tray being active so it makes no sense for me to disable all of these things. Is there no way to get some actual tech support help that can solve the problem without being an enormous inconvenience? I own almost all of the expansion and game packs, it would cost me probably close to a thousand dollars to switch to Steam.
EA_cuervo
Community Manager
6 days agoYou can try to add EADesktop.exe, EALauncher.exe, and EABackgroundService.exe to your anti-virus and firewall allow lists. Learn how to add exclusions to your Windows Security settings here.
If you would like to speak to someone directly about your case, feel free to open a help ticket with EA Help: How to get help with your EA Account
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